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Guangzhou Zhenmei Paper Products Co., Ltd.
Multispecialty supplier
7yrs
Guangdong, China
Main categories: Planner, Calendar, Paper Box, Brochure
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Guangzhou Zhenmei Paper Products Co., Ltd.

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Performance
4.7/5
Satisfied27 reviews
  • ≤4h
    average response time
  • 83.3%
    on-time delivery rate
  • US $150,000+
    {0} orders
Design-based customization
Sample-based customization
Raw-material traceability identification
Testing instruments (2)
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Profile
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by Intertek
Overview
Company registration date2016-12-08
Floor space(㎡)135
Accepted languagesEnglish
Years exporting8
Years in industry8
Production capabilities
Quality control
Product Support traceability of raw materialsYes
Product inspection methodRandom inspection, According to client's requirement
Quality control conducted on all production linesNo
Trade background
Main marketsNorth America(50%), Eastern Europe(30%), Western Europe(10%)
Supply chain partners15
Main client typesRetailer, Engineer, Wholesaler, Brand business, For private use, Manufacturer
R&D capabilities
Customization optionscustomized on demand, sample processing, graphic processing
New products launched in last year50
R&D engineers1
R&D engineer education levels1 graduate
Reviews (27)
4.7 /5
Satisfied
  • Supplier service
    4.7
  • On-time shipment
    4.7
  • Product quality
    4.7
satisfaisant

    Response from supplier:

    You are the best 🥰
    09 May 2025
    Buyer Beware: Proceed with caution for large or important orders. We ordered 1,000 custom journals that had major binding issues—pages were falling out right out of the packaging. We provided photos, videos, and even a third-party inspection report confirming that the journals were not properly bound for the size and weight of the book. Despite this, the seller refused to take full responsibility and instead blamed shipping or customer mishandling, though our video clearly shows the damage inside the original packaging. Even through Alibaba’s mediation process, we were unable to reach a fair resolution. We spent nearly $17,000 on our order and had to invest an additional $5,000 to rebind the journals ourselves just to avoid a total financial loss. 

    Response from supplier:

    Hello,dear,Sincerely Thanks for your trust and order,We deeply apologize for the inconvenience caused 1. About Detail: All product detail has confirmed before producing bulk order,and we do sample for you to check and you said Satisfied and tell us same with sample for the bulk order 2. Provide Replacement solution : We don‘t get any exact information for damaged quantity,it is very difficult for me to discuss the replacement quantity with my boss and produce 3.High inspection :our production team also check every journal before shipping for every order so it is beyond our expectation that the goods will be damaged after you open it after few days 4. Unreasonable Refund request: we don’t get any information that you spend the money to rebind without any negotiation,and require full refund eventually even though the card+box+Gift bag are not damaged , from your video ,just display small quantity,and some journals are not damaged, so it is truly hard for us to agree full refund
    09 May 2025
    See all reviews
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